Returns & Exchanges
At Dewha, we want you to be completely satisfied with your glow. If you are not entirely happy with your purchase, we offer a 30-day return policy for unopened and unused beauty products.
Initiate Your Request
Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Ensure the products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
Ship to Dewha
Affix the provided return label or ship the package to our warehouse address using a trackable shipping service for your security.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing